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TwentyCi Blog

TwentyCi, the BAR Conference and DMotY: All about delivering an excellent customer experience

Posted by Rhiana Duckett December 15, 2020


We are delighted to be attending the annual BAR Conference next month. Taking place on 18-20th May at the Cardiff Marriot Hotel, keynote speakers lined up for this year's event include Mandy Hickson, one of the first female pilots to serve in a front line Tornado GR4 squadron, and leading economist, Vicky Pryce.

The three day event will include many other informative speakers and exhibitors from the best of the Removal and Storage industry, as well as wider fields.  

TwentyCi's table will be located in the Exhibition Room, with two of our team, Matt Hawkins and Sue Schonberger, in attendance. If you'd like to attend, click here for more information and to register - Matt and Sue would love to see you there! 

Also at the conference, the winner of the Domestic Mover of the Year competition will be announced, with TwentyCi sponsoring this accolade for the fourth consecutive year.

2017's DMotY will focus on the quality of customer experience provided by each entrant to the competition. As experts in customer relationship management and marketing, with a MoverAlerts database providing the most accurate and reliable home mover information in the UK - this is sometnhing we know all about at TwentyCi.

This year the judges will pay close attention to areas where BAR Members interact with the consumer, including the professionalism of staff, the company website, quotation forms, customer service and customer service and satisfaction.

As part of the prize package, winners will receive a TwentyCi ‘blueprint’ review of their current marketing strategy, as well as 1500 free leads from the company’s removals and storage lead provision service, MoverAlerts.

The Domestic Mover of the Year Award represents a significant accolade, with the chance to be recognised as a company that demonstrates the very highest standards in business and customer service across the sector. If you’re a BAR Member, this is your opportunity to be celebrated as a ‘customer first’ business in the removals and storage sector.

To register to attend the BAR Conference 2017, click here.

For more information about TwentyCi, visit